36 Self-Discovery: People Analytics Community Building Skills

Where are you today?

Take a moment to assess your skill level in these areas and consider actions you will take to improve in the future. Circle the level where you believe your skills are today.

Bonus Activity – Consider what level you would like to reach on each skill and identify specific steps you can take to practice and build them. Remember, the journey itself is an invaluable learning experience. Embrace it, build genuine connections, and celebrate your career successes with your community.

Skill 1 – Aware 2 – Skilled 3 – Expert 4 – Strategist
Collaborative Teamwork Listens attentively. Shares ideas when prompted. Focuses on personal responsibility for tasks, reaching out for help/input when needed. Avoids conflict. Inspires others indirectly through enthusiasm and dedication. Actively listens and asks clarifying questions. Readily shares ideas and takes initiative to share responsibilities. Navigates basic disagreements and seeks solutions benefiting everyone. Influences others through clear communication, motivation, and collaborative spirit. Cultivates open communication by encouraging diverse perspectives and fostering dialogue. Builds trust among the team. Proactively seeks opportunities to collaborate and share responsibilities, ensuring everyone feels valued and engaged. Manages conflict effectively, focusing on building consensus toward solutions. Motivates the team toward a common goal through inspiration and shared ownership. Unites individuals around a shared vision, inspiring them to work as a team toward a greater purpose. Builds trust and engagement, encouraging participation even from initially resistant team members. Anticipates potential conflicts and uses them as opportunities for growth and learning. Champions the ideas of team members and rallies support for them.
Community Building Actively connects with existing colleagues and connections. Attends networking events. Maintains transactional relationships with network (e.g., job searching, asking for specific pieces of information, etc.) Regularly attends networking events or non-mandatory meetings and engages in conversations with others. Seeks connections with individuals from different backgrounds and industries. Maintains mutually beneficial relationships (e.g., sharing best practices, working together on a project, etc.) Cultivates meaningful connections with individuals who can contribute to personal and professional goals. Builds genuine relationships based on trust and mutual respect. Offers valuable insights and expertise to others, even those unable to reciprocate benefits. Identifies and bridges gaps within their own community. Leverages their wider network to support goals. Facilitates valuable connections between others. Inspires and guides others in and beyond their own community and network.

Take some time to reflect on your current skill level in these areas. Consider actions you can take to improve in the future. You might ask yourself:

  • How comfortable am I working with diverse teams?
  • Do I actively seek out collaborative work projects with others?
  • How comfortable am I reaching out to new people and building connections?

Focus on building these skills not just for your career, but also to add fun to your workday and joyful social connections to your life. Even introverts find that social connections when the conversation is focused on a shared professional interest (rather than just socializing) can be energizing and fulfilling. When you enjoy the process and build meaningful connections, it will not only lead to professional success, but can also transform your experience. Being part of a people analytics community will change you from being someone who ‘does’ people analytics into someone who is a part of a profession.

Bonus Assessment: Who’s In Your People Analytics Community?

When considering what types of people you might want to add to your network, consider the following questions. For each question, list the name of a person you would contact for help on that item. If you can answer a name to each question, you are off to a great start. You might list the same person for more than one question, but try to diversify your answers as much as possible and try to list more than one person where you can. If there are questions that you can’t currently name a person for, you might want to consider focusing on building connections with people in those areas.

List the name of a person you would call if:

  • You need someone to check if your analyses are done correctly?
  • You want to know which types of analysis techniques are best to use for a certain set of data, type of issue, or question?
  • You want feedback on a data visualization? a presentation?
  • You need to understand data privacy and security?
  • You want advice for how to get promoted?
  • You need to convince others to take action on your people analytics findings?
  • You need inspiration for new ideas and how to bring value through your work?

Remember that being part of a network is not one-sided. As you think about these questions, consider whether you could be a source of advice or support for someone else on any of these topics. Who would answer these questions with your name? If you can’t think of anyone, maybe it’s time to consider how you can offer your help and expertise to others in your network.

Bonus Assessment: Are you a Giver, Taker, or Matcher?

The concept of Givers, Takers, and Matchers originates from the work of organizational psychologist Adam Grant. It describes how individuals approach reciprocity in relationships. Here’s an (over) simplified description of each type:

  • Givers prioritize helping others and contributing to the community. They readily share knowledge, offer mentorship, and go the extra mile without expecting anything in return.

  • Takers focus on maximizing their own gain. They may seek help and resources but rarely reciprocate. They prioritize their own success and advancement over the needs of others.

  • Matchers strive for balance in relationships. They offer help when needed and expect the same in return. They value fairness and reciprocity in their interactions.

Many people automatically assume some types are “better” than others. But, they all have pros and cons. Givers are often labeled “best” because they seem so altruistic, but constantly giving without boundaries can lead to burnout and can hinder your career progress. Matcher can seem like a nice “middle ground” since there’s balance between taking and giving – but treating relationships like a transaction can be depersonalizing and resentment from perceived misalignment can harm relationships. Being a Taker all the time hinders your professional growth because of the damage it causes to relationships. But, you also shouldn’t be afraid to ask for help when you need it and can’t identify anything to offer in return. We all have a natural tendency toward each of these types of approaches in different amounts. Taking a moment to consider your own natural tendency can be useful because it will allow you to think more intentionally about how you want to interact with others in your people analytics community allowing you to strive for a balanced and sustainable way of giving and receiving. Here are some questions to help evaluate your natural tendencies. Keep in mind, there are no “right” answers, this is just about self-discovery.

  • Do I readily share knowledge and resources with colleagues?
  • Do I feel comfortable asking others for help when needed?
  • Do I keep track of favors owed or received?
  • Do I genuinely enjoy helping others succeed?
  • Do I feel resentful when my help is not reciprocated?

When considering your natural tendencies, how do you want to approach your future interactions and reciprocity with your community?

My Experience in the People Analytics Community

I personally feel that I am a part of a people analytics community overflowing with the most wonderful givers. Yet, I like to think of it as a sort of un-directed matching community. I routinely see the most amazing individuals give their time, knowledge, enthusiasm, and support without any requests or expectations of reciprocity. But, I also see this community as a whole give back in greater measure to the bigger givers and I see them routinely supported and championed.

In the communities I have been a part of, I have noticed that the benefits of giving do come. They may come at a later time, from people other than those who were originally given to, or in a different form than expected, but they do come.

I also believe that giving leads to benefits apart from that which can be given through reciprocity. Helping others usually builds trust, fosters goodwill, expands your network. Plus, the very act of helping and teaching others can be one of the best ways to strengthen and deepen your own knowledge and expertise – talk about a great way to build your people analytics skills!

– Heather Whiteman

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People Analytics Career Starter Guide Copyright © by Heather Whiteman. All Rights Reserved.

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