Evaluation
E-learning Goals
- Enhance Financial Literacy:
- Goal: Improve the overall financial knowledge and understanding among teens.
- Measure: Pre- and post-assessment scores to gauge knowledge improvement.
- Promote Practical Financial Skills:
- Goal: Equip teens with practical skills for managing their finances, such as budgeting, saving, and using credit responsibly.
- Measure: Completion and quality of financial planning exercises, such as budget creation and savings plans.
- Improve Financial Decision-Making:
- Goal: Enable teens to make informed and effective financial decisions.
- Measure: Scenario-based assessments and decision-making simulations.
- Support Financial Independence:
- Goal: Prepare teens for financial independence and responsibility.
- Measure: Surveys on participants’ confidence in managing their own finances and feedback from follow-up surveys.
- Encourage Positive Financial Behaviors:
- Goal: Instill habits that lead to responsible financial behavior, such as regular saving and mindful spending.
- Measure: Tracking teens’ reported behaviors and habits over time through surveys and follow-up assessments.
- Increase Program Accessibility:
- Goal: Ensure the program is accessible to a diverse group of teens, including those with varying levels of financial knowledge and different learning needs.
- Measure: User feedback on accessibility, participation rates across different demographics, and completion rates.
- Integrate Seamlessly with Existing Resources:
- Goal: Complement and enhance existing financial education resources offered by the Credit Union.
- Measure: Alignment and integration of program content with existing resources and feedback from Credit Union team members.
- Ensure Program Sustainability:
- Goal: Develop a sustainable program that can be continuously updated and improved.
- Measure: Regular program evaluations, updates based on participant and stakeholder feedback, and resource allocation for ongoing support.
Kirkpatrick Levels
Cash Flow Quest & Kirkpatrick’s Levels
Level 1 Reaction:
- Participant Satisfaction: How satisfied are the teens with the program’s content and delivery?
- Engagement and Interest: Are the teens finding the materials and activities engaging and interesting?
- Perceived Relevance: Do teens feel the program is relevant and/or valuable to their lives?
- Tools: Post-session surveys, feedback forms, group discussions
Level 2 Learning:
- Acquiring knowledge: What have teens learned about financial topics?
- Skill development: Have teens gained practical financial skills?
- Tools: Pre and post assessment quizzes, knowledge checks throughout program, interactive simulation
Level 3 Behavior:
- Application of knowledge: Are teens applying what they have learned to their own personal financial situations?
- Change in financial behavior: Have teens changed their financial habits?
- Tools: Follow up surveys, observation and reports from parents and/or teachers
Level 4 Results:
- Long term outcomes: Are teens experiencing improved financial outcomes?
- Impact on financial independence: Are teens better prepared for financial independence and making informed decisions?
- Tools: 12 month post follow up assessment, financial health indicators like increased savings account balances or credit score
Assessment Techniques and Tools
Formal grading:
While I am cautious about imposing formal grading on the program, considering the existing pressure that teens face to achieve ‘good grades’ in school as preparation for college or post-high school careers, I do recognize the importance of having a formal grading system.
Here are some factors that I have contemplated and considered for including, not including and a more balance approach on formal grading:
Pros:
Real Motivation: Without the pressure of grades, teens may be more motivated by a genuine interest in learning and understanding financial literacy.
Reduced Stress: Removing formal grading can create a more relaxed learning environment, encouraging teens to engage more freely with the content.
Focus on Practical Skills: The meaning of the program shifts to skill development and practical application rather than achieving a specific grade.
Inclusive Environment: A non-graded approach can be more inclusive, accommodating different learning styles and paces.
Cons:
Lack of Accountability: Some teens may not take the course seriously without the incentive of grades.
Difficulty in Measuring Progress: Without formal grades, it may be harder to track their progress and identify those who need additional help.
Balanced Approach:
A balanced approach might include a combination of formative assessments, self-assessments, and optional graded components:
Formative Assessments: Regular quizzes, interactive discussions, and reflection activities.
Self-Assessments: Encourage teens to evaluate their own progress and set personal goals, which may promote self-awareness and personal responsibility.
Optional Grading: Offer teens the option to complete specific or additional tasks for a formal grade if they wish to receive official recognition or credit.
Summative assessment:
End-of-module tests, final projects, and comprehensive simulations evaluate teens’ overall grasp of the course content and their ability to integrate and apply financial concepts.
Validity and reliability of your testing instruments:
Ensuring Content Validity:
Ensure that all assessments are directly aligned with the program’s learning objectives. Each learning activity should measure a specific skill and have teens demonstrate the knowledge that is outlined in the objectives.
Have financial literacy SMEs review the assessment instruments to ensure they cover the necessary content.
Validity of Concepts:
Clearly define the concepts (e.g., budgeting skills, understanding of credit management) that the assessments are intended to measure.
Incorporate various question types (e.g., multiple-choice, short answer, scenario-based) to capture different dimensions of the theories.
Conduct pilot tests with a small group of teens and analyze the results to ensure the assessments predict relevant external principles (e.g., actual financial behavior.)
Ensuring Reliability
Develop detailed scoring rubrics for subjective assessments (e.g., written reflections, projects) to ensure consistent scoring across different raters.
Declarative & Procedural Knowledge:
Declarative knowledge forms the foundation upon which practical skills are built. Understanding basic financial terms and concepts is essential for applying them correctly in real-world situations. (Tested with multiple choice questions to assess knowledge of financial terms, definitions, concepts in Module 1.)
Knowing the principles of budgeting, saving, investing, credit, and debt management gives teens the knowledge and confidence to make informed and rational financial decisions. (Tested with true/false statements to evaluate their understanding of financial principles and concepts in Module 2.)
A solid grasp of declarative knowledge prepares teens to tackle more complex financial issues and procedures that will support each phase of their lives throughout adulthood. (Tested with short answer questions and reflections to test the ability to explain financial concepts in their own words in Module 3.)
Procedural Knowledge
Financial literacy is ultimately about applying knowledge to manage money more effectively. Testing procedural knowledge ensures teens can translate their understanding into practical actions (tested with scenario-based situations to assess their ability to apply financial concepts in real life situations and equip teens with the knowledge to handle unexpected financial challenges in Module 2.)
Developing procedural knowledge helps teens build essential life skills, such as creating and managing a budget, evaluating and comparing financial products, and planning for future financial needs (tested with project based assessments like creating a financial plan or developing a savings strategy in Module 3.)
By testing both declarative and procedural knowledge, the program ensures teens gain a comprehensive understanding of financial literacy, equipping them with both the knowledge and skills necessary for effective money management and decision-making in their present and future lives.
Qualitative or Quantitative Data and Why:
Formative Assessments
- Quizzes and Tests: These provide numerical scores that quantify teens’ knowledge and understanding of financial concepts.
- Surveys and Polls: These can capture numerical data on teens’ overall attitude and self-assessed knowledge before and after the course.
- Project Scores: Projects that are graded using a rubric provide scores that quantify the level of skill and understanding demonstrated.
Summative Assessments
Reflective Journals: These can provide qualitative data on teens’ thought processes, decision-making skills, and personal growth in financial literacy.
Self-Assessments: Qualitative feedback from teens about their learning experiences and self-perceived improvements.
Project-Based Learning: Written Reports and Presentations: Qualitative data from teens detailed descriptions of their budgeting projects, financial plans, and the reason behind their decision-making.
Feedback and Surveys: Open-ended survey responses will provide a qualitative insight from teens and what they may have found challenging or beneficial in the program.
Interactive Discussions: A discussion board can provide qualitative data from interactive discussions where teens explain their reasoning, ask questions, and engage in peer learning.
Online Instructor:
The financial literacy program will not have an online instructor however teens will still receive feedback on their performance through automated systems, peer reviews, and self-assessment tools. Here are some ways that I will ensure teens get the feedback they need to succeed:
Use online platforms that automatically score quizzes and tests, providing instant feedback on performance. Include explanations for correct and incorrect answers to enhance learning.
Create simulations that give instant feedback on financial decisions. For example, if a teen makes a poor budgeting choice, the simulation can show the immediate consequences and suggest better alternatives.
Set up discussion boards where teens can post their work and provide constructive feedback to each other. Peer assessment can be guided by rubrics to ensure quality and consistency.
Provide checklists and rubrics for teens to evaluate their own work against the course standards.
Use reflective journals where teens regularly write about their learning experiences and progress. Automated prompts can guide reflection on specific topics.
Incorporate feedback directly throughout the modules. For example, when teens interact with a module there will be immediate feedback provided through pop-up messages and comments.
Implement a system that tracks progress and milestones, offering instant encouragement and suggestions for next steps.
Use gamified elements such as badges, achievements, and leaderboards to provide positive reinforcement and feedback on accomplishments.
Assessment Tools:
Depending on how the course is delivered—whether it’s offered to new and current minor members through the Credit Union, integrated into an extra-curricular activity, after-school club, or part of the existing school curriculum—we will utilize different assessment tools.
In a classroom environment we’ll use an interactive electronic assessment tool like Kahoot! to engage teens. This approach not only gets them excited about what they’ll learn but also recognizes and rewards their gained knowledge.
Example below:
As a program offered through the Credit Union, we need tools that are accessible and available in micro-learning formats to complement the existing financial education of credit union members.Therefore an assessment can be provided through Articulate Rise – example below:
Module 1: Foundation of Finance Pre-Assessment
Questionnaire
Pilot Group Questionnaire
- How would you rate your overall experience with the financial literacy program, Cash Flow Quest?
- How well did the program meet your expectations?
- How effective was the program in improving your understanding of savings and budgeting?
- Do you feel more confident in managing your personal finances after completing the program?
- Which financial topics do you feel most knowledgeable about after completing the program? (Select all that options)
- Have you applied any of the financial strategies you learned in the program to your own life?
- Do you feel prepared to handle real-life financial situations, such as opening a bank account or applying for a credit card?
- How likely are you to continue using the budgeting and saving techniques learned in the program?
- How engaging did you find the program’s content and activities?
- Was the program accessible and easy to use?
- Did you feel supported throughout the program?
- Were the resources provided (videos, readings, tools) helpful in understanding the financial concepts?
- What was the most valuable part of the program for you? (open ended)
- What improvements would you suggest for the program? (open ended)
- Were there any topics you think should be added to the program? (open ended)
- Would you recommend this program to other teens? Why or why not? (open ended)
- Do you have any additional comments or feedback about the program? (open ended)